• Normally, goods shall be delivered via the shipping route and to the delivery address stated by the Customer.
The delivery address stated in the Seller's order processing are decisive for processing the transaction.
• If the transport company sends the delivered goods back to the Seller because the goods could not be delivered to the
Customer, the cost of shipping the goods in vain shall be borne by the Customer. This does not apply if the Customer
exercises his cancellation right by way of rejecting acceptance, if the circumstance that led to the impossibility of
delivering the goods was not the Customer's responsibility or if the Customer was temporarily unable to accept the
offered service unless the Seller had given the Customer reasonable prior notice of the service.
• In the case of collection by the Customer, the Seller shall initially inform the Customer by e-mail that the goods he has
ordered are ready for collection. Following receipt of such an e-mail, the Customer may collect the goods following
consultation with the Seller. In this case, shipping costs shall not be charged.